Mozilla Service Week is September 14-21, 2009. From their website:

What Is Mozilla Service Week?

During the week of September 14-21, 2009, we're asking individuals to step up and make a difference by using the Web to better their community. We're looking for people who want to share, give, engage, create, and collaborate by offering their time and talent to local organizations and people who need their help.

Mozilla believes everyone should know how to use the Internet, have easy access to it, and have a good experience when they're online. By utilizing our community's talents for writing, designing, programming, developing, and all-around technical know-how, we believe we can make the Web a better place for everyone.

As an organization that shares those values and ideals, Creative Commons is answering Mozilla's call for participation by hosting an online help desk via our IRC channel.

The CC help desk is a place for experienced CC-ers (staff, Jurisdiction partners, and community members), to come together to share their collective expertise with those that are new to CC and need a little, or a lot, of guidance.

The CC community will be providing help with the following topics:

• General CC help
• CC technology (ccREL and software projects)
• Where and how to publish CC works
• Where and how to find CC works
• CC in education and science

I Need Help!

If you're new to CC or just have questions about one of the topics above you can get help by joining the IRC channel during Service Week. Refer to the list of volunteers below if you're not sure who in the channel to ask.

But I don't know what IRC is!

From the IRC page in Wikipedia:

[IRC] is a form of real-time Internet text messaging (chat)... mainly designed for group communication in discussion forums, called channels.

Creative Commons has a dedicated room, #cc, on the Freenode Network.

IRC Software

If you don't currently use IRC, Wikipedia has a helpful list of applications.

Linux Users

You have lots of options; X-Chat Gnome is one of them. If you have a favorite, add a link here!

Mac OS X Users

• Colloquy is an IRC client for Mac OS X

Windows Users

• X-Chat is available at http://www.silverex.org/download/
• mIRC was awesome in 1995. Maybe it still is.

I Want To Help!

If you have time to help out, you can participate by spending time in the channel answering questions.

Add your name to the schedule below and join the channel during your scheduled day. You don't need to block out time, you can just leave it running in the background and look periodically to answer questions.

Please add your name and IRC nick below to the days you can help out.

Volunteers

The people below (with their IRC nick names in parenthesis) have volunteered to help out.

Monday, September 14, 2009

• Nathan Yergler (nathany) [CC Staff]
• Alex Kozak (akozak) [CC Staff]
• Nathan Kinkade (nkinkade) [CC Staff]
• Greg Grossmeier (greg-g) [CC Staff]
• Aurelia J. Schultz [CC Staff]
• Fred Benenson (mecredis) [CC Staff]

Tuesday, September 15, 2009

• Nathan Yergler (nathany) [CC Staff]
• Alex Kozak (akozak) [CC Staff]
• Nathan Kinkade (nkinkade) [CC Staff]
• Greg Grossmeier (greg-g) [CC Staff]
• Aurelia J. Schultz [CC Staff]

Wednesday, September 16, 2009

• Nathan Yergler (nathany) [CC Staff]
• Alex Kozak (akozak) [CC Staff]
• Nathan Kinkade (nkinkade) [CC Staff]
• Greg Grossmeier (greg-g) [CC Staff]
• Aurelia J. Schultz [CC Staff]

Thursday, September 17, 2009

• Nathan Yergler (nathany) [CC Staff]
• Alex Kozak (akozak) [CC Staff]
• Nathan Kinkade (nkinkade) [CC Staff]
• Greg Grossmeier (greg-g) [CC Staff]
• Michelle Thorne [CC Staff]

Friday, September 18, 2009

• Nathan Yergler (nathany) [CC Staff]
• Alex Kozak (akozak) [CC Staff]
• Nathan Kinkade (nkinkade) [CC Staff]
• Greg Grossmeier (greg-g) [CC Staff]
• Aurelia J. Schultz [CC Staff]